Leading Healthcare Transformation

Summary:

The transition from a delivery model based on volume to a model based on value is underpinning an unprecedented rate of change in healthcare. Our research identifies academic medical centers that have successfully moved their organizations from a volume-based care delivery model to a model that is based on value, achieving top decile performance in the transition. We asked senior leaders about their key imperatives in achieving system-wide healthcare transformations.Major teaching hospitals were sampled using data envelopment analysis to identify hospitals that produced the best value-based purchasing process of care, Hospital Consumer Assessment of Healthcare Providers and Systems scores, and mortality scores with the most efficient utilization of human and financial organizational resources. On-site interviews were conducted with the CEOs of the top-performing hospitals. Content analysis of the transcribed interviews revealed 10 clear imperatives that our sample of CEOs said were essential.



Chatfield JS, Longenecker CO, Fink LS, Gold JP. Ten CEO Imperatives for Healthcare Transformation: Lessons From Top-Performing Academic Medical Centers. J Healthc Manag. 2017 Nov/Dec;62(6):371-383. doi: 10.1097/JHM-D-16-00003. PubMed PMID: 29135761.